1. Introduction
Source Crewing Solutions ("we," "us," or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
This policy applies to all users of our services including clients, job candidates, contractors, and website visitors.
2. Data Controller
Source Crewing Solutions is the data controller for the personal information we collect and process. Our contact details are:
Source Crewing Solutions
71-75 Shelton Street, London, United Kingdom WC2H 9JQ
Email: info@source-cs.co.uk
Phone: +44 7751 015224
3. Information We Collect
3.1 Information You Provide Directly
- Contact Information: Name, email address, phone number, postal address
- Professional Information: CV/resume, work history, qualifications, references
- Account Information: Username, password, preferences
- Communication Data: Messages, enquiries, feedback you send to us
- Service Requests: Details about staffing, equipment, location, or catering requirements
3.2 Information Collected Automatically
- Website Usage Data: Pages visited, time spent, click patterns
- Technical Data: IP address, browser type, device information, operating system
- Cookies and Tracking Technologies: See our Cookie Policy section below
3.3 Information from Third Parties
- References: Professional references and background checks (with consent)
- Social Media: Publicly available professional profile information
- Business Partners: Information shared by clients or partner organizations
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: To provide our services and fulfill contractual obligations
- Legitimate Interests: For business operations, improving services, and communication
- Consent: Where you have given specific consent for certain processing activities
- Legal Obligations: To comply with applicable laws and regulations
5. How We Use Your Information
5.1 Service Delivery
- Matching candidates with job opportunities
- Coordinating equipment, locations, and catering services
- Managing bookings and project logistics
- Processing payments and invoicing
5.2 Communication
- Responding to enquiries and providing customer support
- Sending service updates and important notices
- Marketing communications (with consent)
5.3 Business Operations
- Improving our services and website functionality
- Conducting market research and analysis
- Maintaining records for business and legal purposes
- Preventing fraud and ensuring security
6. Information Sharing
We may share your information with:
6.1 Service Providers
- Third-party contractors and suppliers who assist in service delivery
- IT service providers and website hosting companies
- Payment processors and financial institutions
6.2 Business Partners
- Clients seeking staffing or services (with appropriate consent)
- Equipment and venue providers
- Catering partners and suppliers
6.3 Legal Requirements
- Law enforcement agencies when required by law
- Regulatory bodies and authorities
- Legal advisors and auditors
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
Typical retention periods:
- Client data: 7 years after last engagement
- Candidate data: 2 years after last contact (unless consent withdrawn)
- Website usage data: 2 years
- Marketing data: Until consent is withdrawn
8. International Transfers
We may transfer your data outside the UK/EEA to service providers or partners. When we do, we ensure appropriate safeguards are in place, such as:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Other legally approved transfer mechanisms
9. Your Rights
Under UK GDPR and data protection laws, you have the right to:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (right to be forgotten)
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured format
- Object: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent for consent-based processing
To exercise these rights, contact us at info@source-cs.co.uk.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Staff training on data protection
- Secure data storage and backup procedures
11. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enable website functionality
- Analyze website usage and performance
- Provide personalized content
- Support marketing activities (with consent)
You can control cookie settings through your browser preferences. Some website features may not function properly if cookies are disabled.
12. Marketing Communications
We may send you marketing communications about our services if:
- You have given consent, or
- You are an existing client and we are marketing similar services
You can opt out of marketing communications at any time by:
- Clicking unsubscribe links in emails
- Contacting us at info@source-cs.co.uk
- Updating your account preferences
13. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.
14. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date. Significant changes will be communicated directly to you where possible.
15. Complaints
If you have concerns about how we handle your personal data, you can:
- Contact us directly at info@source-cs.co.uk
- Lodge a complaint with the Information Commissioner's Office (ICO):
- Phone: +44 7751 015224
16. Contact Us
For any questions about this Privacy Policy or our data practices, please contact:
Data Protection Officer
Source Crewing Solutions
71-75 Shelton Street, London, United Kingdom WC2H 9JQ
Email: info@source-cs.co.uk
Phone: +44 7751 015224
This Privacy Policy was last updated on June 10, 2025.
